Refund Policy – Wearify
At Wearify, customer satisfaction is our priority. Please read our refund policy carefully.
🔄 Eligibility for Refund
We only offer refunds in the following cases:
- You received a wrong item
- The product is damaged or defective
You must report the issue within 48 hours of delivery with clear images or video proof.
❌ Non-Refundable Cases
- Change of mind
- Incorrect size selection
- Used, washed, or worn items
- Items without original tags/packaging
📦 Return Process
- Contact our support team with your order number
- Share proof (images/video) of the issue
- Our team will verify and approve the request
- The item will be arranged for return pickup
💳 Refund Method
- Refunds are processed via Bank Transfer / JazzCash / EasyPaisa
- Processing time: 5–7 working days after approval
🚚 Shipping Charges
- Shipping charges are non-refundable
- In case of damaged/wrong item, Wearify will cover return shipping
📩 Need Help?
Contact us anytime via WhatsApp or Email, and our team will assist you.